Information We Collect
When you register or purchase, we collect:
- Email address and username (provided during registration)
- Payment metadata processed securely through our payment gateways (we do not store credit card details)
- License key usage data for service delivery
How We Use Your Information
We use your data to:
- Create and manage your account
- Process payments and deliver license keys
- Provide customer support via Discord
- Send service-related notifications (updates, maintenance)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Payment Processing
PayFast and our card provider process all payments via encrypted checkout. We do not store full card details. The payment provider's privacy policy applies to payment data.
Data Security
We use SSL/TLS encryption, salted password hashing, and routine security reviews.
Cookies
We use essential session cookies for login and payment fraud-prevention cookies at checkout. We do not use ad-tracking cookies.
Third-Party Services
We use the following third-party services:
- PayFast / IVNO — payment processing
- Discord — customer support platform
- Website fonts — served self-hosted from our own domain; no third-party font service is used
Data Retention
We retain account and order data while your account is active. Key-related data is kept for the license period plus 30 days. You can request deletion via Discord.
Your Rights
Based on your region, you may have GDPR/CCPA rights to access, correct, delete, or export data. Contact us via Discord to request this.
Changes to This Policy
We may update this policy over time. Major changes are announced in Discord. Continued use means acceptance of the update.
Contact
For privacy-related inquiries, contact us via Discord. Our support team is available 24/7.